Terms & Conditions

Welcome to Hyper Loom! These Terms and Conditions govern your access to and use of the Hyper Loom marketplace, website, and services. By accessing or using any part of our platform, you agree to comply with and be bound by these terms. If you do not agree to all the terms and conditions, you may not use the platform.

1. General Overview

1.1 Acceptance of Terms

By accessing, browsing, or using the Hyper Loom website or any related services, you agree to follow and be bound by these Terms and Conditions, as well as our Privacy Policy, Return Policy, and any other guidelines or rules posted on the site.

1.2 Modifications to Terms

Hyper Loom reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the platform constitutes acceptance of the updated terms.

2. User Accounts

2.1 Account Creation

• To shop, sell, or participate in Hyper Loom, you must create an account by providing accurate, complete, and current information.

• You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

2.2 Eligibility

• You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this platform. By creating an account, you represent and warrant that you meet this age requirement.

• Hyper Loom reserves the right to suspend or terminate accounts if fraudulent or suspicious activity is detected.

2.3 Account Security

• You agree to notify Hyper Loom immediately of any unauthorized use of your account or any other breach of security.

• Hyper Loom will not be liable for any loss or damage resulting from unauthorized access to your account.

3. Products and Orders

3.1 Product Listings

• Sellers on Hyper Loom are responsible for ensuring that all product descriptions, prices, and details are accurate, complete, and up to date.

• Hyper Loom does not guarantee the accuracy of product information provided by sellers and is not responsible for any errors or omissions.

3.2 Order Acceptance

• Once an order is placed, you will receive a confirmation email. However, your order is only considered accepted once it has been processed and shipped.

• Hyper Loom reserves the right to cancel or refuse any order at its discretion, including orders where there is suspicion of fraudulent activity or if the product is out of stock.

3.3 Pricing and Availability

• All prices listed on Hyper Loom are in the currency specified at checkout and are subject to change without notice.

• While we strive to ensure accuracy in pricing, inadvertent errors may occur. In the event of a pricing error, Hyper Loom reserves the right to cancel the order and refund the amount paid.

3.4 Shipping and Delivery

• Hyper Loom offers various shipping options, with timelines and costs provided at checkout. These details are governed by our Shipping and Delivery Policy.

• Hyper Loom is not responsible for any delays or issues caused by the carrier or customs processing.

4. Returns and Refunds

4.1 Return Eligibility

• Returns and refunds are governed by our Return and Refund Policy. Items must meet the eligibility criteria to be returned or exchanged.

4.2 Damaged or Defective Items

• If you receive an item that is damaged, defective, or incorrect, you must notify us within 7 days of receiving the item to be eligible for a return or refund.

4.3 Refund Processing

• Refunds will be issued to the original payment method once the returned product is received and inspected. Please refer to our Refund Policy for further details on processing times.

5. Seller Responsibilities

5.1 Product Authenticity

• Sellers on Hyper Loom must ensure that all products listed are authentic, as described, and comply with any relevant laws or regulations.

• Listing counterfeit or misrepresented items is strictly prohibited and may result in suspension or termination of the seller account.

5.2 Order Fulfillment

• Sellers are required to fulfill orders within the timeframes specified in their product listings. Delays in shipping must be communicated to both Hyper Loom and the customer promptly.

5.3 Disputes

• Sellers agree to resolve disputes with buyers in accordance with Hyper Loom’s policies and procedures. Hyper Loom reserves the right to mediate disputes at its discretion.

6. Intellectual Property

6.1 Ownership

• All content on the Hyper Loom website, including logos, graphics, text, and software, is the property of Hyper Loom or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Use of Content

• You may not copy, modify, distribute, or reproduce any part of the Hyper Loom website or its content without prior written consent from Hyper Loom.

6.3 Trademarks

• Hyper Loom and related logos are trademarks of the company. Unauthorized use of these trademarks is strictly prohibited.

7. Prohibited Activities

7.1 Illegal Use

• You agree not to use the platform for any unlawful activities or in violation of these Terms and Conditions.

7.2 Fraud and Misrepresentation

• Misrepresenting your identity, providing false information, or engaging in any fraudulent activities, such as using stolen credit cards or false accounts, is strictly prohibited.

7.3 Platform Abuse

• You agree not to interfere with or disrupt the operation of the platform, including but not limited to hacking, data mining, or spamming.

8. Limitation of Liability

• Hyper Loom and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the platform, even if advised of the possibility of such damages.

• In no event shall Hyper Loom’s liability exceed the amount paid by you for the specific product or service in dispute.

9. Indemnification

You agree to indemnify and hold Hyper Loom, its affiliates, and employees harmless from any claims, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms and Conditions or your use of the platform.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of india, without regard to its conflict of law provisions. Any disputes arising from your use of the platform shall be resolved in the appropriate court located in Rajasthan.

11. Termination

Hyper Loom reserves the right to terminate or suspend your account or access to the platform at any time for any reason, including, but not limited to, breach of these Terms and Conditions or any illegal or inappropriate use of the platform.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, you can contact us at:

• Email: info.hyperloom@gmail.com

• Phone: +91 7878814913

By using Hyper Loom, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

This Terms and Conditions document ensures legal protection for Hyper Loom and its users while providing clarity on the rights and responsibilities of all parties involved.