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Upto 50% Off | Global Streetwear Marketplace

Vendor Partnership policy

Who we are
We are India’s Biggest Street Wear Marketplace with more than 50+ Brands across India. Hyper Loom ensure its customer all their clothing needs at one place with unbelievable offers and programmes create high quality shopping experience.

 

  • Welcome to the Hyper Loom Brand Partnership Program
    At Hyper Loom, we are building India’s most dynamic and inclusive streetwear marketplace. Our mission is to empower homegrown and global fashion labels by providing them with a modern, performance-driven platform that merges commerce, culture, and creativity.

  • This document outlines our vendor partnership structure, operational framework, marketing approach, and policy ecosystem — all designed to help brands scale sustainably and connect authentically with the next generation of fashion consumers.

  • 🌐 About Hyper Loom

  • Hyper Loom is a community-first streetwear marketplace created for brands that embody individuality, authenticity, and innovation. We host one of India’s largest curated selections of streetwear and independent fashion labels, combining premium presentation with mainstream accessibility.

  • We don’t just list products — we build culture, drive engagement, and elevate the stories behind every garment. Our infrastructure enables brands to focus on creation while we manage logistics, marketing, and customer engagement through a seamless backend framework.

  • 📦 Business Model Overview

  • Hyper Loom operates on a commission-based, zero-inventory model, built specifically for independent fashion brands. This structure minimizes risk, reduces overhead, and allows partners to grow without the constraints of traditional retail or e-commerce models.

  • Key Operational Flow:

  • Product Listing: Brands provide product details, media, and policies. Listings are optimized and published by our team.

  • Order Placement: Customers place orders via prepaid or Cash on Delivery (COD) options.

  • Commission Deduction:

  • For prepaid orders, we deduct our commission and transfer the remaining payment after successful delivery.

  • For COD orders, brands pay the commission upfront; we then share the order for fulfillment.

  • Direct Fulfillment: Brands receive order details and ship the product directly to the customer.

  • Status Sync & Support: Hyper Loom’s system manages customer updates and provides post-sale support.

  • Key Advantages:

  • No Warehousing Costs

  • No Upfront Payments

  • Full Control Over Fulfillment

  • Automated Order Management

  • Real-Time Sales Monitoring

  • Our goal is to build a transparent ecosystem where operational clarity and mutual growth are core values.

  • 📦 Zero-Inventory Fulfillment Model

  • We challenge the traditional inventory-heavy marketplace with a lean, brand-controlled model.

  • Direct Dispatch: Once an order is placed, it is immediately routed to the brand for packaging and shipment.

  • No Dead Stock: Brands avoid the financial strain of unsold inventory and warehousing.

  • Faster Turnaround Times: Customers receive products quickly and directly from the source.

  • Brand-Led Quality Control: All aspects of quality assurance remain with the brand, maintaining your unique touch.

  • This model fosters operational efficiency and reduces unnecessary cost burdens on emerging labels.

  • 🎯 Content, Promotion & Creative Integration

  • At Hyper Loom, we take a hybrid approach to marketing — blending brand-provided content with original creative assets to enhance visibility and storytelling.

  • 📸 Use of Brand Content:

  • We collaborate closely with our partner brands to use and enhance their existing assets. This includes:

  • Product photos and lifestyle imagery

  • Campaign visuals and reels

  • Editorial content and lookbooks

  • This approach ensures brand integrity and consistency across all customer touchpoints.

  • 🎨 In-House Creative Support:

  • Our design and content teams build campaigns around your brand story:

  • Product Features: Dedicated drops, stories, and launch promotions.

  • Visual Storytelling: Carousel posts, video edits, and motion graphics for enhanced social reach.

  • Collaborative Shoots: For high-performing products, we may feature select brands in Hyper Loom-led creative campaigns.

  • 🚀 Paid & Organic Marketing:

  • To drive measurable results, we deploy multi-channel strategies:

  • Instagram Ads: Targeted streetwear campaigns to reach Gen Z and millennial buyers.

  • Google Ads: Search, display, and retargeting ads for high purchase intent.

  • College Campus Marketing: Offline promotional templates and activation kits at top colleges across India — creating buzz and brand recognition where trends are born.

  • 📈 Results-Oriented Campaigns:

  • Each campaign is backed by analytics and performance tracking. You’ll receive access to campaign impact reports and insights to help refine your own strategy.

  • 🧾 Policy Flexibility for Brands

  • We recognize that every brand is unique — and so should be its policies. At Hyper Loom, we allow full flexibility in operational and customer service guidelines.

  • 🔁 Returns & Exchanges:

  • Brands can define their own return windows and eligibility conditions.

  • Whether it’s free returns, paid exchanges, or no return policies — we support full customization.

  • Return policy is clearly communicated to customers at checkout and on the product page.

  • 💰 Refunds:

  • Hyper Loom supports personalized refund systems — including cash refunds, store credit, replacements, or no-refund options.

  • Refund logistics and timelines are defined by the brand and executed through our platform.

  • 📦 Order Updates:

  • Our tech ecosystem ensures customers are automatically updated on:

  • Order confirmation

  • Dispatch & shipping details

  • Delivery status

  • This reduces customer service inquiries and enhances post-purchase satisfaction.

  • 🔐 Vendor Support & Reporting

  • Hyper Loom’s backend system is designed to give you complete transparency and real-time insight into your store’s performance.

  • Performance Dashboard: Access data on views, sales, conversion rates, and returns.

  • Revenue Reports: Detailed monthly breakdowns of your payout, commissions, and COD balance.

  • Customer Feedback: Get insights and ratings to help improve your products and service quality.

  • Additionally, our team offers:

  • Onboarding Guidance

  • Product Listing Support

  • Marketing Consultation

  • Customer Issue Resolution

  • We function not just as a sales channel, but as a long-term strategic partner.


  • Contact Us
    For any inquiries, concerns, or feedback, please reach out to our customer support team at info.hyperloom@gmail.com or call us at (91)7878814913
    Customer policy ensures a premium and seamless shopping experience, incorporating high levels of customer service, security, and convenience.

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